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Frequently Asked Questions

Let’s answer them for you:

• How can I bring my monthly AC costs down?

  Small tasks like replacing the air filter as well as keeping your equipment maintained can go a long way in improving energy efficiency. Check out our full guide for savings you can earn by keeping your HVAC system healthy.

• What are different types of AC systems?

  Central AC systems are ducted HVAC products that draw out heat from your home. There are also heat pump air conditioners, which draw out heat with a reversible flow of coolant, as well as ductless mini- split AC units.

• What size AC system do I need?

  The right sized AC system depends upon the size of your house, the local environment and many other variables. You need to properly size the AC unit to ensure optimal energy efficiency.

• What are BTUs in air conditioning?

  British thermal units are a type of measurement used in A/C to illustrate how much energy your AC system needs to absorb heat. If the unit says 10,000 BTUs, the model is capable of absorbing that much heat each hour.

• Is it necessary to service AC every year?

  Routine maintenance is extremely beneficial for your air conditioner. While it’s not necessarily required, it’s an exceptional investment in the energy effectiveness and overall performance of your HVAC system. In most scenarios, having regular maintenance and upkeep also keeps the manufacturer’s warranty valid.

• What is ductless air conditioning?

  Ductless air conditioning does not use air ducts to transfer cold air through a home. Instead, indoor air units blow the conditioned air directly into the room or space they’re installed in.

• What is SEER in air conditioning?

  SEER means Seasonal Energy Efficiency Ratio, which measures how effectively your air conditioner is cooling over its busiest season. It’s a ratio of the cooling output of an air conditioner or heat pump divided by the energy it uses. As of 2023, SEER2 is the new standard due to updated efficiency regulations.

• Do I need an air conditioner or heat pump in my home?

  Heat pumps are extremely energy efficient, but might begin to lose performance in seriously cold weather conditions. Check out our guide for identifying if a heat pump or air conditioner is right for cooling your home.

• How much does AC service cost?

  The cost of air conditioning services depends on the make and model, the seriousness of the trouble and other factors. For various common repairs, you might expect to pay a couple hundred for parts and labor.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a common charge used by HVAC companies when a technician is called out to your home to diagnose the issue plaguing your heating or cooling system. A diagnostic fee covers the technician’s time, expertise and travel expenses associated with determining the underlying cause of the problem. It’s essentially a service fee for the technician’s professional assessment to identify the cause of the malfunction.

  It’s similar to a visit to the doctor’s office. They need to examine you to learn more about what’s wrong before suggesting treatment. Just the same, the technician we send must diagnose your system to determine the needed repairs or maintenance.