10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can seem difficult. That choice is noteworthy because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To make it easier for you to come to an informed decision, research different companies in your community that might be suitable for the job. Once you create a shortlist of a few candidates with sufficient experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on everyone’s list. Hiring a licensed contractor ensures that they fulfill the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents for the duration of the maintenance or repair. A respectable HVAC contractor can provide verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could decrease the unit’s life expectancy. A knowledgeable contractor can assess your home and figure out the appropriate heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer designs with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the most appropriate fit for your specifications. To get an idea of equipment quality and prices, consider making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. With an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always lead to the savings you expect. You’ll likely end up with substandard equipment and inferior customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Nevertheless, you should also ask about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work calls for permits from local or state authorities. A respected contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will differ based on the project’s size and scope. Still, having a clear timeline is fundamental to minimize disruption to your everyday routine. Your contractor should supply a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to suggest ways to optimize energy efficiency by doing a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a more modest heating and cooling system. The result is a more affordable up-front investment and reduced utility expenses for years to come.

Contact Fras-Air/General Service Experts, for HVAC Contracting Services in Hillsborough

At Fras-Air/General Service Experts, we know that choosing the right HVAC contractor is a critical choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the crew at Fras-Air/General Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the satisfaction of completing a job well done.

So, if you’re looking for a dependable HVAC partner, don’t hesitate to reach out at 908-448-2154. Whenever you contact a Service Experts office like Fras-Air/General Service Experts, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs. 

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